Terms of delivery
Our products are delivered directly to your home. You will be notified by email or phone regarding the delivery of the products that you ordered.
- the delivery will be made at the address requested by the customer
- the delivery is made by transport companies with which RHIZOME has a contract or by own means
- the products will be delivered in the RHIZOME special packaging. If you notice irregularities regarding the appearance of the delivered package, please contact us immediately.
For placing an order on RHIZOME you don’t need to register first.
The cost of delivery for packages sent in Romania is free as long as the recipient is in the courier coverage area and there are no extra kilometers. For packages sent in Europe the cost of delivery is in amount of 99 lei, and for the other regions 130 lei. The rates vary depending on the country you choose - the final rate will be displayed when you fill in the address when placing an order.
The products posted on RHIZOME have prices displayed without the delivery charge. After you add the products to your shopping cart, you will have a shipping charge for your order on the 'My Cart' page. We repeat, only the packages delivered nationwide are free of charge.
Products can also be delivered internationally. Customs formalities and customs duties related to customs passage are paid by the customer.
In the description of each product on our site is mentioned the delivery term. The delivery term may vary from product to product, that is way is mentioned on the page of each product. Delivery time starts from the order confirmation date and average of delivery is 5 working days.